In the two and a half weeks we've had Qwest we've had more problems than in the several years we had Comcast. No wonder Comcast costs more. Qwest's techs and customer service folk have been great, it's just the constant crashing of dsl and assorted other issues that's a royal pain. I'm writing this on a library computer for bleep's sake. Arrrgh! So if no one hears from me for awhile, that's why.